You can also write to us and request a replacement Bond record if you aren’t registered for our online or phone services.
Is it possible to track down old Premium Bonds?
*If you know your Premium Bond number, go to the NS&I website’s prize checker area or download the prize checker app from the App Store or Google Play. There’s also a Premium Bonds prize checker skill on Amazon Alexa if you have one.
Clients are encouraged to utilize their Prize Checker online to check for rewards and help keep call center capacity available for customers who have an immediate financial need during the pandemic. Customers should only send anything to NS&I via mail if they have no other option.
‘Agent Million’ will contact you if you are one of the two monthly jackpot winners. Expect no knock on the door in these days of social alienation, but NS&I claims they are “well-equipped” to convey the good news. You can choose to have any future winnings paid directly into your bank account if you’re registered for the online and phone service. If you win, NS&I will contact you by email or text message.
*You can locate your NS&I number on an old letter from NS&I if you don’t know your Premium Bond holder’s number. Log in to NS&I online using your surname and password, then look for your holders number on the account details page.
*If you cannot locate your holder’s number or account number, contact NS&I at 08085 007 007 or write to get a replacement bond record. Give as much information as possible about your previous addresses, where and when you purchased the Premium Bonds, and how much they are worth.
*Alternatively, you can track down your Premium Bond information through the NS&I Tracing Service or My Lost Account.
What is the location of my Premium Bonds holder number?
Your holder’s number can be found on your Bond record or by logging onto your account. Your holder’s number is made up of 10 or 9 digits, or 8 digits and a letter. When utilizing our Premium Bonds prize checker app, you can only use your NS&I number to see if you’ve won a prize.
How far back can Premium Bonds be checked?
Claims have no time limit, so you can go back as far as you like. Here’s how to get your hands on any prizes that haven’t been claimed yet: To begin your claim, call 08085 007 007 if you are a registered user of NS&I’s online and phone services.
What is the best way to find out if a deceased relative had Premium Bonds?
If you’ve misplaced your holder number or are looking for bonds owned by a deceased relative, you’ll need to contact NS&I and request a tracing service.
Please sign and return the form to: Tracing Service, National Savings and Investments, Glasgow, G58 1SB.
Depending on how many facts about the bonds you can provide, the tracing service will take four to six weeks to provide a result. If an account is located but no signature is on file (which could be the case if the bond was formed for you as a child), NS&I will ask for a witnessed signature or another form of identification. The account details will be released to you after this is provided.
How can I look for old Premium Bonds in the United Kingdom?
Bond holders should keep in mind that the winnings do not expire, so you can check your history to see if you’ve won before.
If you haven’t checked in a while, double-check that your account has been updated with your current address and proper information.
Another option for checking your bonds is to download the prize checker app and log in with your holder’s number. If you forget your phone number, call the NS&I at 08085 007 007 (UK) or +44 1253 832007 (outside the UK) and ask for assistance.
If you prefer to ask by mail, you can write to NS&I and ask them to provide you the prize history for your bonds.
Send the letter to NS&I, Glasgow, G58 1SB, with your name, address, NS&I number, or Premium Bonds holder’s number.
How do I find out whether I have any bonds in my name?
Ask your family members whether they have ever opened a bond in your name to see if there are any outstanding bonds in your name. Call your parents, grandparents, aunts and uncles, and anybody else you think might have bought a bond in your name in the past. After sifting through their filing cabinets, the family member may be able to discover the bond and hand it over to you for redemption.
What is the procedure for receiving my Premium Bonds in my bank account?
- Premium Bonds holders who are still receiving paper warrants must take measures to ensure that their awards are paid automatically.
- Customers can also choose to have their prize money re-invested into more Premium Bonds, increasing their chances of winning in future drawings.
- Almost three-quarters of Premium Bonds awards (74%) have already been remitted to consumers’ bank accounts or automatically reinvested. Payment by BACS is more cost-effective and ecologically friendly than sending warrants through the mail.
- There are currently over 1.8 million Premium Bonds awards worth over £67 million that have gone unclaimed. Rewards won by new Premium Bonds customers will be paid by BACS, which will reduce the number of prizes that go unclaimed.
Starting with the December 2020 prize draw, NS&I will begin to transfer clients to having Premium Bonds rewards paid directly into their bank accounts, which will be a faster, easier, and more secure method of receiving prizes. By March 2021, the issuing of paper warrants (similar to a check) for the payment of prizes won in monthly Premium Bonds prize draws will be totally phased out.
Customers with Premium Bonds can continue to have any rewards reinvested in further Premium Bonds, up to a maximum holding of £50,000. Customers will be notified of any prize wins through email or text message, as desired.
Premium Bond holders have had the option of having their rewards paid directly into a UK bank account in their name since 2011. Almost three-quarters (74%) of the 3,856,040 rewards were transferred directly into clients’ bank accounts or reinvested into more Premium Bonds in the September 2020 prize draw.
“Premium Bonds awards are paid directly into clients’ bank accounts, which is faster, easier, and more secure. It also means we’ll be able to reduce the amount of Premium Bonds rewards that go unclaimed because we don’t know the winner’s current address. Customers can also have any prize winnings reinvested into new Premium Bonds up to the £50,000 limit in order to boost their chances of winning in future drawings.
“Although there is an understandable attachment to receiving rewards by mail, nearly half a million customers have converted from receiving paper warrants to having their awards paid immediately into their bank accounts or automatically reinvested since March. This adjustment will allow NS&I to manage Premium Bonds prize distribution more cost-effectively and with a lesser environmental impact, which will benefit our consumers.”
Premium Bonds customers must ensure that NS&I has their up-to-date UK bank account data, as well as an email address or UK mobile phone number, so that they can be notified of any prize winnings. Customers are encouraged to do so as soon as possible, as the issuing of paper prize warrants will be phased down starting in December 2020 and will be completely phased out in March 2021. Customers will never be called by NS&I and asked for their bank account information.
Because NS&I is discontinuing the use of prize warrants, some Premium Bonds customers will stop getting them in December 2020, and all customers will stop receiving them in March 2021. Instead, these customers will receive a prize claim letter with instructions on how to arrange for payment of their prize. The prize warrants for the February 2021 Premium Bonds prize draw will be the last ones issued by NS&I.
Customers who do not have access to the internet should phone NS&I at 08085 007 007 to provide their bank account information or to register to manage their savings, including Premium Bonds, with NS&I.
- NS&I is one of the largest savings institutions in the UK, with 25 million customers and a variety of savings and investing options. Because NS&I is backed by HM Treasury, all products provide 100 percent capital security.
- Over 21 million consumers have invested over £88 billion in Premium Bonds.
- The yearly Premium Bonds prize fund rate is 1.40 percent, with a 24,500 to 1 chance of winning any prize. The prize fund rate and the chances of winning are both variable and can vary at any time.
- The NS&I media team has photos of ERNIE 5, prior ERNIEs, and Premium Bonds, including the Premium Bonds app, in high-resolution jpeg format.
- Customers could be notified of any Premium Bonds prize wins by text message, according to NS&I’s announcement in February 2020.
- In February 2020, NS&I announced that parents or guardians of children under the age of 16 who had Premium Bonds purchased for them would be able to have any rewards earned directly deposited into their bank account.