What Is Verizon ETF Charge?

You may be charged an early termination fee if you cancel while under contract. The early termination price is prorated, which means you will pay less to discontinue the subscription as time goes on. Early termination fees can be as much as $350, with the cost decreasing by $15 every month.

What is Verizon’s ETF fee?

You agree to every provision of this Agreement by using the Service, whether or not you have read it. This agreement covers all lines on your account as well as anyone who utilizes your Service.

My Privacy

If you have a device payment installment agreement or subscribe to a service for which usage charges are billed at the end of the billing period (“Postpay Service”), we may investigate your credit history at any time in connection with the service subscription or device payment installment agreement. Simply ask for the name and address of any credit agency that provides us with a credit report about you.

Many of the services and apps available on your device are provided by third parties. Before you use, link to, or download a service or application supplied by a third party, you should read the appropriate terms and privacy policy.

You agree that Verizon and collection agencies working on our behalf may contact you about your account status, including past due or current charges, using prerecorded calls, email, and automated telephone dialing system calls or messages to any wireless phone number, other contact number, or email address you provide. Any email address you provide will be treated as your personal email address, accessible only by you; you agree that we may send you receipts, notices, and other materials related to your service to this address. Calls to your cellular device will be made within permissible calling hours based on the time zone associated with the mobile telephone number you supply unless you notify us that your wireless service is based in a different time zone.

What happens if my Postpay Service is canceled before the end of my contract term?

When you join up for Postpay Service, you agree to subscribe to a line of Service on a month–to–month basis or for a minimum contract duration as indicated on your receipt or order confirmation. (Any time your Service is suspended without being billed or at a reduced rate does not count toward the end of your contract term.) After your contract period expires, you’ll immediately become a month–to–month customer for that line of Service. If your line of service has a contract term and you cancel it during that time, or if we cancel it for good reason, you will be charged an early termination fee. If your contract term is due to the acquisition of an advanced gadget, your early termination cost will be $350, which will decrease by $10 per month after months 7–17, $20 after months 18–22, $60 after month 23, and $0 at the end of the contract term. For other contract lengths, your early termination charge will be $175, which will decrease by $5 per month when months 7–17 are completed, $10 per month when months 18–22 are completed, $30 when month 23 is completed, and will be $0 when your contract term is completed. Cancellations will take effect on the final day of the billing cycle for that month, and you will be responsible for any charges incurred up to that point. Also, whether you purchased your wireless device from an authorized agency or a third–party vendor, you should inquire about any additional termination fees.

If you bought a gadget on a monthly installment plan and then cancelled service, you should examine your agreement to see if you have to pay off the debt right away.

Your Mobile Number and Porting

You might be able to “port” your wireless phone number to a different carrier. We’ll treat it as if you asked us to cancel your Service for that number if you port a number from us. You won’t be able to use our service for that number after the porting is complete, but you’ll be responsible for all fees and charges until the end of that billing cycle, just like any other cancellation. You will not be entitled to a refund of any balance on your account if you are a Prepaid client. If you port a number to us, please be aware that some services, such as 911 location services, may not be available straight away. Except for whatever right you may have to port your wireless phone number, you have no rights to it. The disconnected Mobile Telephone Number (MTN) may not be suspended or otherwise reserved when a line of service is severed for any reason, and it may not be recoverable.

Can I have someone else manage my Postpay account?

No problem; simply inform us over the phone, in person, or in writing. You can delegate the management of your Postpay account to someone else. The person you name as your Account Manager will have access to your account and will be able to make changes such as adding new lines of service, purchasing new wireless devices on a device payment agreement based on your credit history, billing certain services and accessories to your account, and extending your contract term. Any modifications made by such individual will be considered revisions to this Agreement.

Can Verizon change this Agreement or my Service?

We reserve the right to change rates or any other aspect of your Service or this Agreement at any time, but we’ll provide you advance notice, including written notice if you have Postpay Service. If you continue to use your Service after the change takes effect, you are agreeing to the change. If you’re a Postpay customer and a change to your Plan or this Agreement has a material adverse effect on you, you can cancel the affected line of Service without incurring an early termination fee within 60 days of receiving the notice if we fail to reverse the change after you notify us of your objection. Regardless of this clause, any modifications we make to this Agreement’s dispute resolution provision will not affect the resolution of any problems that originated prior to the change.

Where and how does Verizon wireless Service work?

Wireless gadgets rely on radio transmissions, therefore if your device isn’t within range of a transmission signal, you won’t be able to use it. Please be advised that various factors, including network capacity, your device, geography, buildings, foliage, and weather, might affect the availability and quality of your Service even inside your Coverage Area.

How does Verizon calculate my charges?

You agree to pay any charges for access, usage, and other services incurred by you or any other user of your cellular device. If your account is linked to several wireless devices, you agree to pay any charges incurred by those wireless devices’ users. We’ll round up any fraction to the next full minute or, depending on how you’re billed for data consumption, the next full megabyte or gigabyte for costs based on the amount of time utilized or data sent or received. Usagetime for outgoing calls begins when you press Send or the call connects to a network, and it begins for incoming calls when the call connects to a network (which may be before it rings). After you pressEnd or the call disconnects, the usage time may end several seconds later. We only charge for calls that are answered on our network, including those answered by machines. Although usage of the Postpay Service may not always be handled immediately and may be included in a laterbill, it will still count toward your allowance for the month in which it was used.

Government taxes, fees and surcharges

All taxes, fees, and surcharges imposed by the federal, state, and local governments must be paid. Please keep in mind that we may not always be able to advise you of changes to these charges in advance.

What is roaming?

When your wireless device connects to a network outside of your Coverage Area or to another carrier’s network, even if it’s within your Coverage Area, you’re “roaming.” When roaming, you may face higher rates or other charges (such as long-distance, tolls, or missed calls), and your data service may be limited or hindered.

Billing and Payments

If you’re a Postpay customer and your payment isn’t received on time, we’ll charge you a late fee of up to 1.5 percent per month (18 percent per year) on the unpaid balance, or a flat $5 per month, whichever is more, if authorized by law in the state where your billing address is located. (If you opt to have your Service invoiced by another firm, that company sets its own late costs, which may be greater than ours.) Late fees are included in the rates and fees you have agreed to pay. If you do not pay on time and we send your account(s) to a third party for collection, you will be charged a collection fee, which is due at the time the account(s) is referred to the third party. The fee will be determined at the maximum percentage allowed by law, which will not exceed 18%. We may ask for a deposit at the time of activation or later, as well as a larger deposit. On any deposit, we’ll pay simple interest at the legal rate. We can apply deposits or payments to any sums you owe us on any account in any order. If your credit balance is less than $1, we will only refund it if you request it. You may have to pay a fee to get your service reactivated if it has been suspended or cancelled.

If you’re a Prepaid user, you can top up your balance by sending us another payment at any time before the expiration date. If you have a Prepaid account balance, it cannot surpass $1,000, and you may be prevented from replenishing it if it does. If your earlier account replenishment payments were reversed, we may apply your contributions to whatever amounts you owe us. Your account will be canceled and any unused amount forfeited if you do not have adequate funds in your account to cover your Service and do not add sufficient funds within 60 days.

Any returned check may be subject to a fee of up to $25. In disputes involving checks offered as payment in full for less than the full balance due, the substantive laws of Pennsylvania will apply, regardless of the state’s conflicts of laws and procedures. We may charge you an Agent Assistance Fee if you make a payment or create a payment arrangement through a call center operator.

What are Verizon’s rights to limit or end Service or end this Agreement?

We can limit, suspend, or terminate your Service or any agreement with you at any time for any reason, including but not limited to: (1) if you: (a) breach this agreement or violate our prohibited usage policies; (b) resell your Service; (c) use your Service for any illegal purpose, including use that violates trade and economic sanctions and prohibitions promulgated by any US governmental agency; (d) install, deploy, or use any regeneration equipment or similar mechanism; (e) use your Service for any For operational or governmental reasons, we may potentially temporarily limit your Service.

Am I eligible for special discounts?

If you’re a Postpay customer, you might be eligible for a discount if you’re linked with an organization with whom we’ve reached an agreement. We may communicate certain information about your Service (including your name, wireless telephone number, and total monthly charges) with your organization from time to time to ensure you’re still qualified, unless your discount is through a government employee discount program. According to your organization’s agreement with us, we may change or eliminate your discount, and we may remove your discount if your eligibility ends or your contract term expires. In any case, you will not be regarded to have suffered a major unfavorable effect as a result of this.

DISCLAIMER OF WARRANTIES

We make no express or implied claims or warranties about your Service, your wireless device, or any applications you access through your wireless device, including, to the extent permissible by applicable law, any implied warranty of merchantability or fitness for a particular purpose. We make no guarantee that your wireless device will perform flawlessly or that it will not require periodic upgrades or modifications, or that it will not be negatively impacted by network–related modifications, upgrades, or other similar activity.

WAIVERS AND LIMITATIONS OF LIABILITY

Both you and Verizon agree to limit claims against each other to direct damages alone. This means that neither of us will seek indirect, special, consequential, incidental, triple, or punitive damages. Damages resulting from a Service or device failure, unauthorized access or changes to your account or device, or the use of your account or device by others to authenticate, access, or make changes to a third-party account, such as a financial or cryptocurrency account, such as changing passwords or transferring or withdrawing funds, are all examples of disallowed damages. Regardless of the theory of responsibility, this limitation and waiver will apply. It also applies if you file a claim against one of our suppliers, to the extent that we are obligated to indemnify the supplier. You acknowledge that we are not liable for any issues caused by you or others, or by any act of God. You also agree that if we work on your device, we are not responsible for missed or deleted voicemails or other messages, or for any information (such as images) that is lost or deleted. You agree to any restrictions of liability imposed by another cellular carrier if it is engaged in any situation (for example, while you are roaming).

Is ETF paid by Verizon?

Do you require a huge display and a high-resolution camera? Do you require the most up-to-date operating system? Decide ahead of time what is most important. Then consult our list of the top smartphones to choose which phone and carrier is ideal for you. When you move networks, T-Mobile and Verizon are now willing to reimburse your early termination fee or a portion of your outstanding phone payment balance (see each provider’s website for details). It’s usually a good idea to reread your existing phone plan and compare it to your desired new plan before switching.

You’ll have to choose a monthly phone installment plan now that two-year contract agreements are no longer available. When you had a two-year contract, you used to pay a one-time subsidized cost and then the phone was yours to keep. Before contracts were phased out, the iPhone used to need a $200 down payment on two-year AT&T and Verizon agreements. That’s a savings of over $500 over the non-contract price. If you acquire a new plan, you won’t have that choice anymore.

Monthly payments without a contract: All of the major carriers have programs that require little or no upfront money. Instead, you’ll pay for your phone in full over the course of 24 months.
Pros: Near-zero upfront costs (you’ll still have to pay taxes when you sign), no two-year commitment, no upgrade fees, and a lower device charge.

Some carriers, such as T-Mobile, offer leasing plans in which you pay less than the full price of the phone you’re leasing over the course of a year and get an upgrade to a new phone as soon as it’s released. The leasing program is designed for iPhone fans who need the newest iPhone or Samsung every year. Follow the links to learn more about the various leasing options offered by T-Mobile, Verizon, and AT&T.

Get a quote from service provider

It only takes a few minutes to get a quote. Simply shopping for a phone will get you a quote from each carrier’s website. When you choose a phone, a menu will display with rates for various service options. They’ll give you a monthly estimate, but read the tiny print for information on overage charges and other hidden fees.

If you’re not sure which plan is ideal for you, check out our list of the top affordable cell phone plans.

Do Verizon’s hidden costs still exist?

This is a program that helps subsidize phone and internet coverage for rural and low-income communities, and it requires telecom providers to pay for it before being able to recuperate the cost from their customers, which Verizon does.

Regulatory Charge

The Federal Communications Commission (FCC) levies telephone companies an annual fee, which they can recoup from their customers by adding it to their monthly bill. Verizon Wireless isn’t required to do so, but they do, thus there is yet another hidden charge on your Verizon Wireless statement.

How long must you be a Verizon client before you are considered a new customer?

If you’re married, however, you can simply have your wife open the account in her own name. Or it could be a son or another family member.

Yes, it’s absurd that users have to haggle over price when if the speed levels were all priced the same, Verizon would retain rather than lose customers.

Verizon’s quarterly report revealed that the company is losing Fios and DSL users. Verizon fazed out my dsl service. Due to price plan changes, Fios broadband is unavailable (just exactly what you are going through now)

How can you get out of a Verizon contract?

Verizon, like most other carriers, no longer promotes its two-year contract, but if you’re in one, here’s what you need to know.

Can I cancel my contract online?

There’s no way. The only option to cancel is to visit a Verizon store or phone the company’s customer support line. Before they lose any money – ahem, canceling someone’s account – they need to be able to authenticate who you are. If you want to cancel, dial 1-844-837-2262 to reach Verizon’s cancellation line.

What kind of fees will I have to pay when I cancel my two-year contract?

There are a few elements that influence the amount of penalties you’ll have to pay if you terminate your Verizon account. How far along are you with your agreement? Was your phone purchased from Verizon? We’ll take you step by step through the process.

You may be required to pay for the remainder of the month, even though it is the first day of the new cycle, depending on where you are in your billing period.

The amount of your early termination costs will be determined by how far you are into your Verizon contract. You’ll be charged $350 at the start of your contract, though that ETF drops by $15 with each month finished.

If you cancel within 14 days after signing, you’ll be allowed to do so without penalty, as long as you return your phone in good working order. In most circumstances, you’ll be charged a $50 restocking fee, though if your customer service representative is feeling nice, you might be able to get the amount cancelled.

You’ll also be responsible for the activation charge if you don’t cancel within three days of signing.

Verizon says they have the right to refuse your device return at any moment. If you don’t return the phone and everything that came with it in the original box, they may charge you for missing components, so retain everything until you’ve at least cleared the two-week return window.

How to separate lines from a shared plan

Early termination costs apply to each line of service, so don’t cancel their lines completely if you have a few of birds departing the nest to start their own accounts. An Assumption of Liability might be requested. Instead of terminating the lines, the Assumption of Liability allows you to simply transfer their service to a new account with a different name. In the long term, this might save you a lot of money. Visit a Verizon shop or call their customer service line at 1-800-922-0204 for further information.

How can I avoid paying for line access?

Your cellular operator will charge you a monthly subscription to access their network via your smartphone. Companies can charge these fees to recover the expenses of giving access to their networks to make and receive calls, according to the Federal Communications Commission (FCC). “These charges are not a government levy or tax,” the FCC explains on its website. “The FCC sets the maximum permitted access rates per telephone line, but local telephone companies are free to charge less, or even nothing at all.”

What do line access fees mean for you?

Previously, many cellular operators levied line access fees for each additional line added to your account. If you had a family plan, for example, you would pay an extra monthly access charge for each line included. These costs might soon pile up for a family of four.

Line access fees were a means for cellular providers to reclaim some of the costs associated with subsidized phones. If you acquired a subsidized phone through a carrier in the past, you were charged a line access cost of up to $40 per month per line, on top of your monthly data expenses. While some have decreased their fees in recent years, others still charge up to $25 per line for access.

Since several carriers replaced subsidized phone pricing with the more transparent (and more expensive) option of paying for a smartphone in installments, the cost of smartphone line access fees has decreased. The cost of your phone is no longer integrated into your account and is presented as a distinct line item with this payment option.

The widespread deployment of unlimited data plans is another development. If you purchase for an unlimited plan, most carriers don’t impose line access costs. However, if you look a little closer, you’ll discover that as the price of your unlimited data plan rises with each phone you add, the total comes close to what you’d pay for a fixed amount of data and a $25 per line access fee.

Others, with a lower base pricing, charge a device access fee for unlimited plans. In the end, whether or not a device access fee or a line access cost is levied, you pay the same amount for an unlimited plan with any carrier.

How to avoid line access fees

Because line access costs are not a tax, they are not required by law to be charged by cellular companies. Choosing a carrier that does not charge them is the simplest approach to avoid paying them.

Why does Verizon incur monthly surcharges?

If Verizon does not receive your payment by the due date on your statement, you may be charged a late payment fee in some areas.

In some states, late payment fees may apply. It only applies to past-due amounts when it is invoked. If you have an unpaid balance on your account, you may receive a note on your bill detailing the exact late payment charge, which may be a fixed sum or a percentage applied to your account.

Local phone service is made available to persons who otherwise would not be able to afford it through the Lifeline program. If you are eligible for Lifeline assistance, your Verizon monthly cost will be decreased.

Customers who qualify for financial help may be eligible for Link-Up America, a program that promotes universal access by offering a discount on new phone service installation/connection fees.

Names, phone numbers, and addresses that appear in the Verizon phone directory and in Verizon directory help.

You can call this geographic location within your LATA (Local Access Transport Area) without paying a toll.

Check the Consumer Guide section of your white pages for a detailed guide to your local calling region.

Local calls are calls made within your local calling region that do not incur a toll charge. Your local calling service plan determines your calling area.

Check the consumer guide in your white pages for information on your local calling area.

Regional toll calls (also known as IntraLATA) calls may be included in the Local Call Summary on your Verizon bill. These calls are made within your LATA, not your local calling area (Local Access Transport Area). LATAs are federally defined geographic borders that dictate local calling areas and extended calling service.

InterLATA calls, on the other hand, are made outside of your LATA and are considered long distance calls.

A provider of your choice may handle any call that generates a toll, whether it’s a local toll call or a long distance call. IntraLATA (local and local toll service) and InterLATA (long distance service) plans are currently available from several firms.

This fee helps to pay for the equipment that allows consumers to keep their phone numbers when they switch local phone companies within the same calling region. This fee is approved by the Federal Communications Commission (FCC).

Regional toll calls, also known as local toll calls, are calls made outside of your local calling area. Local toll calls, also known as IntraLATA calls, are calls made within your LATA but not within your local calling region (Local Access Toll Area).

Long distance calls, also known as InterLATA calls, are made outside of your LATA.

Calls made outside of your local calling region that are not deemed long distance are charged at this rate.

All calls that are made during discount periods are eligible for time and day of week discounts. The following are the rate periods for weekdays and weekends:

Monday through Friday, 8:00 a.m. to 10:00 p.m., the Weekday Rate applies to directly phoned local messages.

The Night and Weekend Rate applies to direct dialed local messages received Monday through Friday from 10:00 p.m. to 8:00 a.m., as well as all day Saturday and Sunday.

Long-distance calls are those made outside of your LATA (Local Access Transport Area) regional boundaries. Long-distance calls, also known as InterLATA calls, are made from one LATA to another. Long-distance calls include both out-of-state and in-state calls, depending on how the LATAs in your area are drawn.

IntraLATA (local and local toll service) and InterLATA (long distance service) plans are currently available from several firms.

Long-distance calls require a 1+ area code plus a phone number. 011 + country and city code + number is required for international long distance calls.

This monthly surcharge, formerly known as the Federal Access Charge, is assessed to long distance customers to assist pay the access charges charged by local telephone companies to Verizon Enterprise Solutions and Verizon Long Distance (or its agents).

This monthly line charge helps cover account servicing costs for state-to-state and international services. This is not a tax or fee imposed by the government; it is imposed by Verizon Enterprise Solutions and Verizon Long Distance.

Dial (700) 555-4141 from any Verizon-serviced phone in your home to find out who your long-distance provider is.

Is Verizon willing to buy out your contract in 2021?

If you didn’t get the right network this year, you may switch to Verizon and get up to $650 to cancel your old contract starting today.

Did you know that “Network quality and performance” was the top one reason 87 percent of T-Mobile customers and 86 percent of Sprint customers moved back to Verizon within six months after leaving?

* In addition, in four straight National RootScore Reports conducted by RootMetrics, Verizon’s network ranked first in overall performance among national wireless service providers.

Switching to Verizon now is the best time to save up to $650 per line. Verizon will buy out your contract and cover your prior wireless provider’s early termination penalties as well as device or lease buyouts.

A family of four that has been waiting for the appropriate time to move to Verizon can receive up to $2,600 by using the incentive on each eligible line.

It’s easy to move to Verizon and save up to $650 per line by porting your number from another carrier, purchasing a 4G LTE smartphone with new device payment activation, and trading in your old device from your prior provider. For the installment plan balance less the device trade-in value, you can acquire a prepaid card worth up to $650 (or a $350 prepaid card for early termination costs less the device trade-in value). Your trade-in must be in good functioning order and worth more than $0, and the new line must be active for at least 6 months.

When switching, go to a Verizon store to have your trade-in appraised and the value applied in-store.

If you switch to Verizon and choose the XL or XXL Verizon plan, you’ll get 2 GB of additional data per month for the rest of your life, as long as your device is active on the plan. That’s enough data to last for 89 hours of web surfing, 512 hours of music streaming, or 34 hours of Google Maps navigation.

*According to a study of 2,000 respondents conducted by a renowned national market research agency in the third quarter of 2015.

Everyone has that one gift they’d like to exchange for something better: perhaps a less-than-stellar holiday sweater…or the wrong television channel. Verizon is providing wireless customers the opportunity to have no regrets this holiday season.